We guarantee the highest quality banners.
The Banner Owl Promise
At Banner Owl, your satisfaction is our main priority, which is why we provide the highest quality banners in the industry. For us, a commitment to premium quality means ensuring our banners are both beautifully printed and built to last.
We’ve worked hard to maintain a less than 1% defect rate. However, accidents do happen, so if there is an issue with your order, please contact us and provide a photograph that indicates the problem. We will reprint any defective items free of charge if we are notified of the issue within 10 days of delivery.
Since all of our products are completely custom, we do not allow returns for reasons unrelated to quality. For example, we cannot refund or reproduce your order if you left a typo in your artwork and approved the proof, or if you ordered the wrong size.